Mila (www.mila.com) is an intermediary for crowd services. On mila.com you can find and book tech-savvy people near you, or offer your own technical know-how. Approved private individuals (Friends) nearby offer customers support with technical issues such as installation, troubleshooting or training on how to use technical products.
Friends are tech-savvy people that like to share their digital know-how around their local community and help customers to keep their home connected by solving easy handling and installation cases, such as setting up a internet or a smartphone. All individuals are working in their own name and are independent contractors.
Mila collaborates with established companies like Bouygues Telecom or e-commerce platforms. These companies use our platform to offer their customers on-demand home services.
Friends are already vetted upon registering with Mila and the relevant cooperating partner. After registration, there are questionnaires and data checks that are decisive factors for approving a profile. Some services (e.g. wiring) may require a licence, in this cases Mila ensures that only licenced professionals will receive these assignments. In addition, customers are encouraged to submit an evaluation of a Friend’s assignment.