Monthly Archive: June 2016

Does Mila offer an app?

Yes, we have an app! It is available for download from the App Store or the Google Play Store. It allows Friends to access their service requests from wherever they are. Moreover, with the assistance of the Mila app, you can easily work on your orders while you’re on the customer’s premises.

How do customers redeem a discount?

Customers can either redeem a discount when submitting their request for a service. There is a box named ‘Discount note’ during the booking process where they can fill in their code. Mila directly checks if the entered code is valid and correct. The discount amount will automatically be subtracted from the end price. If the end price is lower than the discount amount the difference will not be refunded. You will get paid for the …

How do I make my profile picture look good?

Your picture is the most important aspect of your profile alongside your skillset. Your profile functions as a business card and should meet certain requirements, so we’re happy to give you a few tips here to help you select a picture that is suitable for your Friend profile: General tips: Your face should be clearly recognisable in the photo. The photo should not show anyone …

How can I redeem a discount code?

You can enter an existing discount code before making a request. You will find a box named ‘Discount note’ during the booking process where you can fill in your code. Mila directly checks if the entered code is valid and correct. The discount amount will automatically be subtracted from the end price. If the end price is lower than the discount amount the difference will not be refunded.

How are friends vetted?

Friends are already vetted upon registering with Mila and the relevant cooperating partner. After registration, there are questionnaires and data checks that are decisive factors for approving a profile. Some services (e.g. wiring) may require a licence, in this cases Mila ensures that only licenced professionals will receive these assignments. In addition, customers are encouraged to submit an evaluation of a Friend’s assignment.

As a talented individual, do I need to pay income tax?

Please consult  https://www.ato.gov.au/Business/GST/In-detail/Managing-GST-in-your-business/General-guides/The-sharing-economy-and-tax/#Iamprovidinggoodsorservicestopeopleforaf for further details. If you are perform spare-time activity or pastime pursued for pleasure or recreation then you may be engaged in a hobby, in which case tax or reporting obligations do not apply. If you provide goods or services for payment through a sharing economy website or app where it is more than an occasional pastime or hobby, then the payments you receive …

How do I pay my service?

You can pay the Friend cash on-site or you can pay the Friend with credit card or Paypal account. If you decide to pay with credit card or Paypal, you will receive an email after the service was rendered where you can enter your credit card/Paypal account details for the payment. The payment will directly be transferred to the Friends Paypal account. If you have …

How do I make a request?

Via www.mila.com/bouyguestelecom, you can search for a Friend in your area who can help you with technical matters. You select from the list, and the service provider can help you. We have put together service plans for you which are suggested to you on the basis of your selection at booking. After confirmation of the selection, enter your contact information for the service provider and …
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