Monthly Archive: March 2016

Muss ich als Friend Mehrwertsteuer verrechnen?

Germany Friends who by definition earn money via Mila as an additional income do not need to pay sales tax unless they earn more than 17,500 € (this is known as “Kleinunternehmerregelung”). Therefore, no sales tax will be applied in Mila’s processes. Above all, Mila counts on the personal responsibility of the Mila user.   Switzerland Friends at Mila are always exempt from paying sales tax. …

Wie erstelle ich eine Anfrage?

Via www.mila.com/mila or the Mila App, you can search for a Friend in your area who can help you with technical matters. Choose your desired service from the list of suggestions. We have put together service plans for you which are suggested to you on the basis of your selection at booking. After confirmation of the selection, enter your contact information for the service provider. …

Wie nehme ich einen Auftrag an?

In order to ensure that customers receive a response, support requests will be sent to multiple Pros. You will receive notification in the app when a request is received. You can accept these by clicking on the ‘Accept’ button. If the job has already been accepted by another Pro, you will be notified accordingly. You can also accept jobs in your profile under ‘Your orders’.

Bin ich als Friend sozialversicherungspflichtig?

Germany If income is earned additionally, and there is health and social insurance via the main job, Friends do not pay extra. This can be assumed when the side job is not taking up more than 20 percent of the overall working time and when the main job accounts for the lion share of the income. Please get in touch with your health insurance in …

Kann ich einen Auftrag auch ablehnen?

In order to ensure that customers receive a response, support requests will be sent to multiple Pros. You will receive notification in the app when a request is received. It is important to turn down any jobs that you have no time to complete, or don’t wish to accept for any reason. This allows us to notify additional Pros of the job.

Wie kann/muss ich einen Auftrag bearbeiten?

After accepting the job, you will receive all customer details to allow you to get in touch. Please contact the customer to set up an appointment. Please always bear in mind that the customer is depending on you to provide timely assistance and, by accepting the service, you have already confirmed that you are available to get in touch as soon as possible. Please use …
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